Welcome to Zoobi LLC! By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Services
We provide dog and cat training services as described on our website. Our services are subject to availability and may be modified or discontinued at any time.
2. Booking and Payment
• Booking: To book our services, you must complete the booking form on our website and provide all required information. A booking is confirmed only when you receive a confirmation email from us.
• Payment: Payment is required in full at the time of booking unless otherwise agreed. All payments are non-refundable, except as specified in our cancellation policy.
3. Cancellation Policy
• Client Cancellations: If you need to cancel or reschedule a booking, please contact us at least 24 hours in advance.
• Provider Cancellations: In the unlikely event that we need to cancel a booking, we will notify you as soon as possible and offer a full refund or the option to reschedule.
4. Use of Training Classes
• Validity Period: Any training class purchased must be used within 6 months from the date of purchase. After this period, the class will expire, and no refunds or extensions will be provided.
5. Client Responsibilities
• Pet Information: You must provide accurate and complete information about your pet, including any medical conditions, behavioral issues, and special requirements.
• Health and Safety: Your pet must be up-to-date with vaccinations, flea/tick treatments, and other preventive measures. We reserve the right to refuse service if we believe your pet poses a health or safety risk.
• Availability: If you need to cancel or reschedule a session, please notify us as soon as possible. Last-minute cancellations may result in a forfeiture of the session and no refund will be provided.
6. Media Rights
By booking a service with us, you grant Zoobi LLC the right to use any media, including photos and videos, of your pet for social media and promotional purposes. This includes, but is not limited to, advertisements, social media posts, and other marketing materials. You agree that Zoobi LLC may use these images at its discretion without further notice or compensation. *You can opt out of this. Please contact Zoobi LLC if you wish to opt out of “Media Rights.”
7. Off-Leash Adventures
• Adventure Experience: For our off-leash dog adventures, we take your pup to beautiful, nature-filled spots where they can explore and play freely.
• Safety Requirements: For enhanced safety, your dog must be well-trained in recall.
• Transportation: When transporting your dog, we will take reasonable precautions to ensure their safety and comfort. However, you acknowledge the inherent risks, including stress or injury. By using our transportation services, you agree to release Zoobi LLC from any liability related to these risks.
• Liability for Escape: If your dog escapes during an off-leash adventure or while in transit, Zoobi LLC will not be liable for any resulting injury, loss, or damage. You agree to hold Zoobi LLC harmless from any claims or damages arising from such an incident.
• Emergency Situations: In the event of an emergency involving your dog during an off-leash adventure, we will make reasonable efforts to contact you immediately and seek appropriate veterinary care. You agree to be responsible for any costs associated with such emergency care.
• Client Acknowledgment: By booking our off-leash adventure services, you acknowledge that you have read, understood, and agree to these terms.
8. Privacy
We collect and use your personal information in accordance with our Privacy Policy. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms are governed by and construed in accordance with the laws of the state in which Zoobi LLC operates.
Provider Cancellations:
Refunds and Returns:
Exceptions: Any exceptions to the above policy must be approved in writing by Zoobi LLC management.
Copyright © 2024 Zoobi LLC - All Rights Reserved.
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